Mr. Lane's Chapter 11 Biz Mgmt. Test
True/False
Indicate whether the
statement is true or false.
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1.
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In order to make an effective decision, research must be done.
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2.
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An employee who completes 2 of the 4 management functions, even for a short
time, is considered to be a manager.
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3.
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If the company helps employees move into management with training programs,
there will be less risk and a greater opportunity for employees to be successful.
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4.
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An effective manager should not worry about the human resources (employees)
aspect of the job but concentrate more on the capital resources (money, equipment, etc).
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5.
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The primary work of all managers can be grouped within four functions:
planning, organizing, implementing, and budgeting.
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6.
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The effectiveness of a supervisor’s job is determined by ONLY 2
factors only: the quality of the employees work and the satisfaction of the supervisor’s
employees.
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7.
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The executive position works directly with the employees on the floor of the
business.
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8.
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Supervisors work directly with employees and are responsible for translating the
company’s plan into action.
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9.
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There are a number of activities that must be performed by all managers no
matter what the type or size of the company.
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10.
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Good supervisors are able to show employees the importance of company
goals.
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Multiple Choice
Identify the
choice that best completes the statement or answers the question.
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11.
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Managers use information systems to reduce the amount of time spent
a. | communicating | c. | on controlling activities | b. | using a
computer | d. | in
training |
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12.
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Decisions about the daily operations of a specific unit in a business are the
responsibility of
a. | middle mgmt. | c. | top level mgmt. | b. | employees | d. | supervisors |
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13.
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Which of the following is NOT one of the common responsibilities of
supervisors?
a. | encourage employees to do their best work | c. | communicate goals and directions to
employees | b. | keep employee complaints and concerns from top management to prevent
problems | d. | control costs and
use resources efficiently |
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14.
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To be considered a manager, you must
a. | have authority over other people | c. | have authority over other
jobs | b. | regularly complete all 4 mgmt. functions | d. | all of the
responses |
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15.
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In order to make good business decisions, a company may gather business research
from
a. | government organizations | c. | all of the
responses | b. | universities | d. | trade associations |
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16.
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The first management job for most employees is
a. | specialist | c. | supervisor | b. | executive | d. | mid manager |
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17.
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The function being performed when a manager is carrying out plans and helping
employees work effectively is
a. | budgeting | c. | implementing | b. | organizing | d. | planning |
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18.
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Which of the following would be an effective way for a supervisor to develop
management skills individually if the company does not provide training?
a. | enroll in mgmt. classes | c. | all of the
responses | b. | participate in professional mgmt. associations | d. | Read mgmt. books and
magazines |
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19.
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The process of accomplishing goals of an organization through effective use of
people and other resources is
a. | supervision | c. | planning | b. | management | d. | implementation |
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20.
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Which tool will be most important when a supervisor is determining the work to
be done, setting priorities for the most important work, and ensuring that the work is
completed?
a. | none of the responses | c. | evaluation checklists | b. | memos and
reports | d. | work
schedules |
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21.
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Analyzing information and making decisions about what needs to be done is the
management function known as
a. | planning | c. | organizing | b. | none of the responses | d. | implementing |
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