Multiple Choice
Identify the
letter of the choice that best completes the statement or answers the question.
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1.
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The manager determines what types of jobs need to be performed and who will be
responsible for doing these jobs during the _____ function.
a. | controlling | c. | implementing | b. | organizing | d. | planning |
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2.
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Introducing employees to the organization, its goals and policies, and fellow
employees is known as _____.
a. | orientation | c. | recruiting | b. | development | d. | training |
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3.
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_____ refers to the encouragement of employees to use their initiative and make
decisions within their areas of operations.
a. | Equal opportunity | c. | Emotional intelligence | b. | Motivation | d. | Empowerment |
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4.
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Which of the following is not considered a manager?
a. | Health Club Manager | c. | Coach | b. | Athletic Director | d. | none of the
above |
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5.
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_____ involves employees or members of the organization in the actual
decision-making process.
a. | Organizational behavior | c. | Managing change | b. | Organizational
politics | d. | Participative
decision making |
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6.
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_____ involves measuring and ensuring progress toward organizational
objectives.
a. | Organizing | c. | Communicating | b. | Implementing | d. | Controlling |
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7.
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Although most change happens without major resistance, sport managers have to be
aware that people tend to resist change for _____ reasons.
a. | social | c. | emotional | b. | security | d. | all of the
above |
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8.
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The process that involves assigning responsibility and accountability for
results to employees, and is found in the implementing part of the management process is known as
_____.
a. | planning | c. | delegation | b. | controlling | d. | none of the
above |
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9.
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The under representation of women, minorities, and people with disabilities in
the sport industry is an important issue for sport managers who value _____ in the workplace.
a. | uniformity | c. | diversity | b. | equality | d. | fairness |
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10.
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Keeping the financial scope of the sport industry in mind, it is important to
note that sport managers need to be able to organize and work with _____, the most important asset in
their organization.
a. | their employees | c. | their customers | b. | administrators | d. | other
businesses |
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11.
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_____ is a management theory focusing on the behavior and motivations of people
in the workplace.
a. | Human relations movement | c. | Organizational
behavior | b. | Scientific management | d. | Human resource management |
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12.
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Learning how to do one’s actual job is known as _____.
a. | development | c. | training | b. | orientation | d. | recruiting |
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Matching
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a. | Delegation | e. | Development | b. | Implementing | f. | Staffing | c. | Controlling | g. | Position Description | d. | Training | h. | Performance
Standards |
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13.
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Directing the activities of employees while attempting to accomplish the
organization’s goals.
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14.
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Defines the responsibilities of each position, and the qualifications of the
person filling the position.
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15.
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The recruitment and selection of people to fill positions, and the orientation,
training and development of employees after they are hired.
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16.
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Commitment to improving employees by allowing them the opportunity to
grow.
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17.
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Measuring to ensure progress towards the goal.
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18.
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Description of a level of performance against which an employees performance
will be judged.
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19.
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Delegate assigning responsibility and accountability for results, and authority
to get the job done.
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20.
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Focus on how to do the actual job.
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True/False
Indicate whether the
sentence or statement is true or false.
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21.
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The sport industry in the United States is growing at an incredible rate.
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22.
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Organizational behavior is characterized as “one best way” to
perform a job.
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23.
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The role of managers can be challenging as they try to meet the needs of
employees, while still running a profitable business.
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24.
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Motivating employees on a daily basis is a constant challenge to any
manager.
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25.
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Taking initiative is not necessary in the sport industry; working in this
environment is easy.
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26.
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Organizing involves setting goals for the organization.
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27.
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A company’s commitment to improving employees by allowing them the
opportunity to grow (attending conventions, conferences, workshops, clinics, etc.) is known as
training.
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28.
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Management is all about finding the best way to work with the employees to get
the job done.
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29.
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Managing technology - being familiar with technology and using it to one’s
advantage - is not an important management skill.
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